Our meteorologists are available 24 hours a day, seven days a week for MetWatch clients. When services were established, you were provided the direct number to our forecasters. But, in case you can’t locate that quickly, the signature at the bottom of your morning forecast email contains the direct number to our forecast desk. Still cannot find the information? Contact our 24/7 Support Staff at 1-866-429-5578. If you’re not a
Month: February 2020
Customize Alert Notification Preferences
Your services provide several ways to receive critical information from our team. As a subscriber of WeatherOps, you can receive notifications through email, our mobile application, or if you have it enabled – via text messages. 3 different ways?! That’s 6 different potential ways of receiving information! For most of our users, you will either
Lightning Archive
The lightning archive is used to see if lightning occurred at a specific location using a date or date range. Step 1 In Location Info, enter the lat/lon coordinates in the appropriate fields or select an asset from the company list. Step 2 Select the date range, desired distance from the location, and unit of
Manage Assets
Update settings to assets quickly through Asset Management. Step 1 Select Asset Management from the Management menu to bring up all stored locations. Step 2: Search Search for the asset name to filter the asset list or scroll through all stored locations. Then, click on the asset name to select the asset and make updates.
How to Interpret Your Daily Planner
Interpreting your forecast planner is easy once you understand how the information is configured and implemented. Steps on configuring your planner triggers and parameters for a stored location can be found here. After you’ve set up your specific weather thresholds, you are now ready to interpret your forecast planner. At the top of your forecast, note a
Executive Summary
We’ve taken our threat matrix from all Daily Planners and compressed it so you can see all of your assets in one place simultaneously. At a glance, you will quickly identify assets that may require focus in the following days. The temporal resolution in this report is customizable just like the dynamic planners. If you
Daily Threat Report
The Daily Threat Report allows you to “manage by exception.” This report only shows the assets with impending weather threats broken out by day. Only assets with yellow or red triggers will be shown each day. For event clients, you can also toggle the view to show only active events. If you hover over any
Create Asset Group
It can be quite overwhelming when monitoring hundreds or even thousands of assets. So why not group them? Group multiple assets for simplified management by following these steps: Step 1 Select Create Asset Group from the “+” in the upper right-hand menu bar. Step 2 To create an Asset Group, give the group a name
Using WeatherOps Scheduler
The WeatherOps Scheduler is a management tool for enabling products and services during a specified time frame to a selected contact list. The Scheduler lists all active and upcoming events for quick reference on the Events page. Events will be listed as either “Active” or denoted under the month name, in chronological order. If you
Create an Event
Adding Events to the Scheduler- For Company Administrators Company Administrators can add events into the Scheduler two different ways: From Scratch Using a template containing pre-defined settings After logging into WeatherOps Commander, select the “+” button in the upper right-hand corner of the screen, and click on Create Event. On the Create Event page, the