| Time | Category | Incident Description | Status |
|---|---|---|---|
| September 27, 2023 12:37 pm CDT |
WeatherOps | No Reported Issues | Operational |
| August 8, 2023 10:51 am CDT |
Lightning All-Clear Alerts | The issue impacting some assets from not receiving lightning all-clear alerts has been resolved. | Archived |
| August 7, 2023 4:26 pm CDT |
Lightning All-Clear Alerts | We are continuing to track lightning all-clear alerts not being generated for some asset locations. | Archived |
| August 7, 2023 11:36 am CDT |
Lightning All-Clear Alerts | We have received reports that lightning all-clear alerts are not being generated. This is leading to assets getting stuck in an "alert" state. | Archived |
| August 7, 2023 10:02 am CDT |
Lightning Alerts Down | We have identified the cause of lightning alerts not being delivered to customers. The issue has been resolved and alerts are going out as expected. | Archived |
| August 7, 2023 7:42 am CDT |
Lightning Alerts Down | We are investigating reports of customers not receiving lightning alerts. This is impacting email, sms, and push notification. | Archived |
| July 18, 2023 6:11 am CDT |
alerting | The previous alerting issues associated with lightning, warning, and watches has been resolved. You can now create new assets and alerts. | Archived |
| July 17, 2023 2:04 pm CDT |
alerting | The resolver team has located the cause and is working towards a solution. | Archived |
| July 17, 2023 1:32 pm CDT |
alerting | We are aware of an issue where alerts are not being issued. This also impacts the ability to create new locations and set up new alerts. Our Developers are aware of the situation and are engaged in finding a solution. | Archived |
| June 13, 2023 3:59 pm CDT |
WeatherOps | The lightning outage is now resolved as of 6/13/2023. | Archived |